Custom Lighters FAQ & Branded Lighters Information | Simply Lighters

Frequently Asked Questions

Find answers to the most commonly asked questions about our products, services, and policies.

All imprint artwork must be vector.  The best file types are – .ai, .eps, .svg and .pdf only.

Minimum order quantities are listed on each item.  We cannot print below these quantities.  Maximums – the sky is the limit.

We proof all orders within 24 hours of receipt.  Quotes are turned around in 24 hours, too.  Simply reach out on our site and place your order or quote and we will get you a mockup proof back ASAP.

We do not.  We require vector artwork with all type converted to outlines.

Lighters are only available to ship to consumers within the 48 Contiguous United States. Alaska and Hawaii as custom quotes only

We do not currently offer expedited shipping on our hazmat products (lighters). Timelines for each product are listed directly on the product page and should be used as a guide for turnaround time.

Once you submit your order, and then approve your final proof, it is final. No changes can be made after you have approved that proof.  Your lighters are custom printed and we cannot remove and reprint the logos should you no longer want to proceed.  After approval, we will proceed and ship as instructed on with that approval.

Tax and shipping charges are calculated at the checkout page.  Please add all items to your cart and enter your address, the system will show you the ground UPS cost for your entire order.

They sure can!  Please note that we are required to ship Bics with their standard compliance sticker on the backside.  If you choose to print 2 sided, your backside print will be under this sticker.  It is the standard compliance sticker you have seen on all other Bics in the marketplace.

es — Clipper lighters are 100% refillable and reusable.
Each Clipper lighter is designed with an easy-to-refill butane tank, a replaceable flint system, and a durable nylon body that’s built to last. When the fuel runs out, you can simply refill it with standard butane through the bottom valve — extending the life of the lighter for years.

This refillable design makes Clippers an eco-friendly alternative to disposable lighters like BIC. Many users also love the removable flint system, which doubles as a packing tool for rolling, making Clipper lighters especially popular with cannabis brands, smoke shops, and event merch tables.

At SimplyLighters.com, all our custom Clipper lighters maintain the same high-quality refillable construction, so your branded lighters deliver long-lasting value and promote sustainability at the same time.

No — BIC lighters are not refillable.
Each BIC lighter is a sealed, disposable design made for safety, consistency, and long-lasting performance. Unlike refillable lighters such as Clipper, BIC lighters are built to deliver a steady flame for thousands of lights and then be responsibly discarded once the fuel is empty.

Their one-time-use construction ensures there’s no risk of leaks or malfunction, making them a trusted choice for promotional giveaways, branded merchandise, and everyday use. At SimplyLighters.com, we customize genuine BIC lighters with your artwork or logo for a professional, retail-quality finish — giving your brand the reliability and recognition of the world’s most popular lighter.

If you’re looking for a refillable and eco-friendly option, check out our Custom Clipper Lighters, which feature a reusable design and replaceable flint system.

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